Reservations
Our knowledgeable staff will help you make the most of your visit by recommending and scheduling the perfect salon and spa experience. We encourage you to make reservations in advance, especially if you would like multiple bookings.



Late Arrival
Appointments begin promptly at the time they are scheduled. If you are late for an appointment we may have to shorten treatment time to remain on schedule.



Cancellation or Rescheduling Appointments
Our guests have busy lives, so our cancellation/rescheduling protocol is designed to give you maximum flexibility.

  • As a consideration to you, Kenegdo Salon Spa will confirm appointments between 24 and 48 hours in advance.
  • As a courtesy to all, we ask that a 48-hour notice be given if you need to change or cancel your appointment with us. For a cancellation with less than 24 hour notification, guests may be subject to a cancellation fee. For no show appointments, you will be asked to pay 25% of your missed visit before booking your next appointment
  • Cancellation fees will be added to your bill.


During your spa visits
Ambiance
Our spa environment is one of relaxation. Please respect all Spa guests' right to privacy and serenity



Discounts
Please note that to take advantage of any discounts, coupons or special offers you must pay by cash, debit or credit card. Discounts and specials are not valid with gift cards, series, or any other spa gift cards or certificates.



Group Bookings
A 50% deposit is required for all group bookings. Minimum 48 hours notice is required for cancellation. We host bridal parties, spa parties, girls evening out and other private function on request.



Gratuities
Gratuities should reflect your level of satisfaction with our services and your personal providers, therefore all gratuities are left solely at your discretion.



Health Conditions
Please be sure to inform your service provider if you are pregnant, or have any health conditions, allergies, or injuries as this may impair the effectiveness of the treatment. Some treatments may not be performed on sunburned skin. We suggest removing contact lenses prior to facial treatments. Please also avoid shaving prior to and after exfoliation treatments or waxing services.



* Prices subject to change without notice.

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